Privacy Policy

This policy applies to information processed by Fortune Teller Online on our website, web application, and support channels. It covers both registered and guest users, unless a product-specific notice states otherwise.

By using our services, you acknowledge this policy and consent to data handling practices required to provide, secure, and improve the service.

If you do not agree with this policy, you should discontinue using the service. Continued access after policy updates constitutes acceptance of the revised terms, unless prohibited by law.

We may collect account details (such as email address), usage data (such as session activity and feature interactions), transaction records related to billing, and communications you send to support.

When you use reading features, we process your question input, selected cards, and generated interpretation content to deliver the requested experience.

We may also collect diagnostic data such as browser type, device category, IP-derived region, and error telemetry to ensure performance, detect abuse patterns, and maintain platform reliability.

We use information to operate core services, maintain account access, process payments, provide customer support, prevent abuse, and troubleshoot technical issues.

We also use aggregated or de-identified data to analyze performance, improve product quality, and develop new features.

Where permitted, we may use limited communication data to send essential service notifications, billing updates, account security alerts, and product changes relevant to your current plan.

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and understand how users navigate the service.

You can manage browser cookie settings, but disabling certain cookies may affect functionality such as authentication and session continuity.

Analytics cookies help us understand aggregate behavior such as drop-off points and feature engagement. This allows us to improve onboarding, reading quality, and interface clarity over time.

We work with trusted service providers for hosting, analytics, authentication, and payment processing. These providers process data under contractual obligations and only for authorized purposes.

We do not sell personal information. We may disclose information when required by law, legal process, or to protect the safety, rights, and integrity of users and our platform.

Some providers may be located in different jurisdictions. We assess these vendors against security and compliance requirements and limit access based on operational necessity and contractual scope.

We retain personal information only as long as necessary for service delivery, legal compliance, fraud prevention, and legitimate business needs.

We implement administrative, technical, and organizational safeguards designed to protect data from unauthorized access, alteration, disclosure, or destruction.

No system can guarantee absolute security. However, we continuously monitor infrastructure risks and apply security updates, access controls, and internal review processes to reduce exposure.

Your information may be processed in jurisdictions outside your country of residence where our infrastructure or service providers operate.

When cross-border transfers occur, we apply safeguards appropriate to applicable data protection requirements.

By using our services, you acknowledge that data transfer and remote processing may occur. We implement controls intended to provide a level of protection comparable to local legal standards.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal information, and to request a copy of certain data.

You may also request account deletion. We will verify requests and respond according to applicable law and operational constraints.

To submit a request, contact support with sufficient account context. We may request verification information to protect account security before completing data access or deletion actions.

Our services are not directed to children under the age required by local law. If we become aware of unauthorized child data, we take steps to remove it promptly.

We may update this Privacy Policy to reflect legal, technical, or product changes. Material updates will be published on this page with a revised effective date.

If legal requirements in your region provide stronger protections, those rights remain unaffected. This policy is intended to complement, not replace, mandatory local consumer protections.